At Layton medical Centre, we are committed to providing accessible healthcare services to all our patients, including those with disabilities or additional needs.
We aim to ensure that everyone can access our facilities and communicate with our team effectively.
Our Facilities Step-free, floor-level entrance Our main entrance is level with the pavement, allowing easy access for wheelchair users, pushchairs, and those with mobility difficulties.
Accessible toilet A fully accessible toilet is available on the ground floor for patients who require it.
Lift to first floor A passenger lift is available to access administrative areas located on the first floor.
Accessible car parking space We provide a designated accessible parking space.
Communication Support Hearing loop A hearing loop system is installed at reception and in consultation rooms for patients with hearing aids.
Language Line We can arrange telephone interpreting services for patients who prefer to communicate in a language other than English.
Sign language interpreter We can arrange for a qualified hearing (British Sign Language) interpreter for patients with hearing impairments. Please let us know in advance if this is required so we can arrange it for your appointment.
How to Request Support If you have any specific accessibility needs or require additional support, please inform a member of our team when booking your appointment. We will do our best to accommodate your needs and make your visit as comfortable as possible.
If you have suggestions about how we can improve accessibility at our practice, we welcome your feedback. Please speak to reception or contact us by phone or email.
Out of Hours and Emergencies
Out of Hours: 03001 23114
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
Extended Access
Evening and weekend appointments are available with GPs, practice nurses and other healthcare professionals for routine pre-booked services.
The Fylde Coast NHS is committed to improving access to primary care services. This includes making appointments available at times that are convenient to patients.
If you: • find it difficult to attend an appointment during the working day; • are a busy parent with small children; • or rely on working carers to take you to appointments; then this service is for you.
